Supporting Our Tenants

They are great as a company but horrible when it comes to communication with the owners who they work with for their properties and their tenants. I had to go through escrow due to the owner of the property not handling maintenance concerns. (HVAC issues, rodent issues, and just simple maintenance was not getting done when I hit the three month mark) When I sent Manco the notice of escrow, they dropped the property and just left me in the wind. I asked if they had any other property Owners that they recommended who would be more reliable and I heard nothing back. But yet when I put a bad review, they offered me $50 gift card to take it down. The experience was extremely disappointing. I get it. Every company has to make money, but seems like they don’t really care about their tenants very much.

Do not rent from them!! They suck!

1 STAR. Very concerning billing practices I hired ManCo Property Services for a routine move-out clean and a small patch and paint job. The quote was $220 and I approved it. The final invoice was $389 and the added fees were never mentioned in advance. They added a “Light Fixture Dusting Fee” ($28) even though dusting was listed in the original service description. They added a “Paint Matching Fee” ($19) for a single touch-up. They added a “Waste Handling Charge” ($34) even though the work produced almost no garbage. They also added a “Short-Notice Scheduling Surcharge” ($52) even though I booked five days ahead and the booking agent said the timing was fine. The quality of the work did not reflect the final cost. A few corners were missed, the fridge was not pulled out as requested, and the paint touch-up was slightly uneven. When I called to ask about the extra fees, the representative repeated the same scripted lines and did not address any of my questions. The call felt rushed and dismissive. The price increase and the unclear additions to the invoice created a very negative experience. I cannot recommend this service and I would advise anyone using them to check every line of the bill carefully.

Karen is awesome she actually care and will help you the best she can!!!

Your Maintenance staff is very friendly and helpful but your call center not so much sometimes

Misplaced my rent and claim that they couldn’t find it and didn’t look at the cameras to verify. Manco wasn’t always the property management for my building but since they have been for about 2 years now, I haven’t had nothing but issues

They suppose to coming for the mice.